Before you call, ensure you have your certificate number ready. It’s located at the top of your declaration or certificate of insurance. For vehicle accident claims, you will need your policy number, which is located on your pink insurance slip.

Claim TypeContact
Property ClaimsCrawford
PH: 1-866-532-7315
(24/7 call centre with the ability to dispatch emergency contractors)
Liability ClaimsCrawford
PH: 1-866-532-7315 
Email: NewCrawfordClaims@crawco.ca
(Please cc: insurance@hscorp.ca)
Directors & Officers/ Employment Practices Liability ClaimsMarsh
PH: 1-855-627-7454
Email: toronto.claims@marshcanadaclaims.com
(Please cc: insurance@hscorp.ca)
Company Vehicle ClaimsAviva
PH: 1-888-607-9410
Email: newgcsclaims.ca@aviva.com
(Please ensure that you provide your policy number located on your pink insurance slip)

Account Information or Changes

If you have questions regarding your coverage, limits, deductibles, or forms, contact Marsh Canada:

Emailhscorp.service@marsh.com
Phone416.349.6697
1.888.768.9887
Fax416.349.4551
1.888.336.6629