Before you call, ensure you have your certificate number ready. It’s located at the top of your declaration or certificate of insurance. For vehicle accident claims, you will need your policy number, which is located on your pink insurance slip.

Claim TypeContact
New Property ClaimsCrawford
1-866-532-7315
NewCrawfordClaims@crawco.ca
New Liability ClaimsMarsh Canada
1-866-532-7315 
(24/7 call centre with the ability to dispatch emergency contractors)
Company Vehicle AccidentsAviva
1-866-692-8482

Account Information or Changes

If you have questions regarding your coverage, limits, deductibles, or forms, contact Marsh Canada:

Emailhscorp.service@marsh.com
Telephone416.349.6697
1.888.768.9887
Fax416.349.4551
1.888.336.6629